Wednesday, April 11, 2012

Blog 5 - Privacy


These days everyone has a smart phone.  We download apps and are asked a barrage of questions about ourselves, and if you have an iPhone or Android phone the last question is typically about using location services.  We all have the ability to opt out of this function on aps.  Why then does the phones OS supplier not give us the same level of respect? 

In today’s information age we are all so used to giving out our name, email, and birthday out to access websites, such as Facebook, Pinterest, and Spotify.  We understand that we are giving this information “at will.”  Facebook at least gives us the ability to adjust our privacy settings to limit the amount of people who can see our content.  But even Facebook sells our personal information to the highest bidder to be used as market research.

The article about Apple and Google states that they are gathering this information to improve the functionality of their product. They are trying to create massive databases of wifi hotspots.  This way they can help their customers find the closest wifi.  Google says they are using the location tracking information to understand the flow of traffic for the maps app.

Right now they are keeping databases of information using a phones unique identifier, that they say is not linked to any personal information.  We all know that companies keep databases of people who buy their products and normally have the serial numbers attached to this information.  So in all reality they are just a database link away from tracking real people.  I think if we are willing to opt into this, then that would be fine, but the fact that they are doing it without our consent is wrong.

Phones are very lacking in the security space.  They are considered the easiest devices to hack to steal personal information.  Now with the new near field technology people are even able to pay with their cell phones.  So in addition to where you are they will also be able to track your buying habits and credit card accounts.

If Apple and Google are okay with storing your location information, what will keep them from taking it a step further and to tracking your buying habits, or even keeping track of what you are looking at online.  I know the government has only just started looking into setting standards for privacy on the Internet.   I feel that there is a definite need for privacy standards to be set so that the average consumer’s information is protected.

Most people don’t really understand how privacy settings work.  No matter how easy Facebook makes it, there are still people out there that allow everyone to see everything they do, with out really intending to.  With more and more people using the internet and more and more people who do not really understand how the privacy settings work, this is becoming a much bigger issue than most people think.

I was reading the book, “If You Give a Mouse a Cookie,”  to my daughter the other day and I feel this is how companies will react to being allowed to do one thing.  If you give a mouse a cookie, he will want a glass of milk.  If you give these companies permission to ping phones for location, they will want to do other things like track the internet usage.  Until you put some restraints on them, they will continue to push a little further across the line of invading the privacy of their consumers.

It will definitely be hard to place standards on this sort of thing, since all of these companies are global.  I feel it is necessary to make sure that large companies are not taking advantage of consumers, and doing things like this with out letting them know.